Customer Testimonial
Tenjin Underground Shopping Mall
Revolutionized Retail Operations with Real-Time Visitor Data
About Tenjin Chikagai
Stretching approximately 600 meters, it features 12 avenues and around 150 shops, including fashion, gourmet, and specialty stores.
Opened in 1976, the mall is directly connected to three major railway stations offering excellent accessibility.
Tenjin Chikagai serves as both a commercial hub and a vital pedestrian route, attracting 200,000–300,000 visitors daily.
Challenge
◾Tenjin Chikagai faced significant challenges in understanding visitor traffic and movement patterns.
◾This lack of real-time data hindered the ability to measure the effectiveness of promotional campaigns, analyze the impact of external factors such as weather or nearby events, and provide convincing explanations to tenants regarding fluctuations in sales and visitor numbers.
◾Leasing efforts were also complicated, as tenant companies from outside the region struggled to grasp the mall’s actual foot traffic without objective data.
The Solution
◾In response to these challenges, Tenjin Chikagai introduced a sophisticated people-counting system in 2015, deploying 52 sensors discreetly to preserve the mall’s unified ceiling design.
◾The selection criteria focused on three key aspects: high accuracy, operational stability, and ease of maintenance.
◾The solution enabled daily monitoring via dashboards, integration with sales management systems, and the ability to correlate traffic data with sales figures.
The Result
◾Since implementation, the people-counting system has operated stably for over ten years, supported by robust monitoring and rapid response to any issues.
◾The availability of real-time traffic data has transformed daily operations, allowing for detailed analysis of visitor flows, sales trends, and the impact of external events.
◾Looking ahead, Tenjin Chikagai plans to enhance its data utilization by analyzing visitor demographics, further optimizing tenant mix and marketing strategies, and strengthening its role as a model for data-driven urban management.
Customer Testimonial
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Tenjin Underground Shopping Mall
Revolutionized Retail Operations with Real-Time Visitor Data -
ONE FUKUOKA BLDG.
Leverages real-time visitor analytics to optimize operations and demonstrate its positive impact on the local community -
Clisroad Shopping Street
Data-driven insights have boosted its brand and property values, creating long-term benefits for the community. -
LuRaRa KOHOKU
Sharing visitor data with tenants and local stakeholders improved collaboration and strategic planning -
ASTY Shizuoka
Boosts customer experience and engagement with advanced sensor and beacon technology -
CoCoLo Niigata
Boosting visitor experience and operational efficiency with customer traffic data -
SEVEN PARK AMAMI
Transforming visitor experience by analyzing real-time visitor traffic -
MORI TOWN
Enhancing visitor experience and optimized leasing management with advanced foot traffic analysis -
TORANOMON HILLS
Improve visitor management, optimize space utilization, and create seamless experiences for both visitors and office workers -
Ueno Zoological Garden
Advanced people counting technology enables better visitor flow optimization and improved crowd management -
Tokyo Big Sight
Real-time visitor traffic information display system help to manage convention facility
Solutions by Industries
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People Counting Sensors for Shopping Malls
Understand foot traffic patterns to improve tenant placement, marketing strategies, and overall shopper satisfaction. Ideal for improving mall operational decisions.
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People Counting Sensors for Retail Stores
Gain insights into customer flow and store performance, optimize staffing and marketing efforts to increase sales and customer loyalty at retail chain stores.
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Visitors Counting Sensor for Museums
Monitor occupancy and usage trends to efficiently manage facilities and improve visitor services, ensuring a seamless stay for every visitor.
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People Counting Sensor for Hotels and Resorts
Monitor occupancy and usage trends to efficiently manage facilities and improve guest services, ensuring a seamless stay for every guest.
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People Counting Sensor for Office Buildings
Facilitate effective space management, HVAC and energy use, and ensure compliance with occupancy standards for a safer, more productive environment.
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Passenger Counting Sensor for Transport Sector
Understanding the traffic and usage trends of the bus or train stations are important to create a safe and comfortable environment for passengers.
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Passenger Counting Sensor for Airport
Ensure smooth passenger flow, strengthen BCP and disaster preparedness, optimize resource allocation, and enhance the passenger experience.
