SOLUTIONS

Shopping Mall - People Counting Solutions
Shopping centers, Department stores, Station buildings

Gain customer insight

Grasp customer foot traffic

Extend the length of stay of your customers

People counting system offers significant benefits in terms of maximizing retail revenues and customer insights to maintain strong customer engagement and preserve customer lifetime value over time.

Customer traffic data is an indicator of your customer's interest towards your shopping mall thus it has become a vital tool today.

People counting solutions help you make informed decisions about store operations and marketing strategies.

 

Increase customer satisfaction

shopper stay in the mall

Understand customer dwell time

By determining the average length of time a customer spends in a store (average dwell time).

Generally, the longer a customer spends in a store, the more engaged they are with the store and brand, which has a positive impact on sales.

Analyzing changes in average dwell time due to events and facility expansions can be used as an effective indicator for future planning and operations.

Effective tenant attraction and tenant mix

Shows the ability of the facility to attract customers

Shows the ability of the facility to attract customers

Customer traffic data can be used to demonstrate to tenants the facility's ability to attract customers.

This information can be used to create an effective tenant mix, such as placing key tenants in popular areas or high-traffic locations to improve overall customer attraction performance.

Sharing foot traffic data with tenants before they move in can lend credibility to the decision to lease space, and continuing to share the data after they move in will also help build a relationship of trust with tenants.

Measure impact of advertising, promotions, and events.

Evaluate Promotions

Assess the impact of advertisements, promotions, and events on sales.

The number of people in a facility is a key indicator of traffic patterns.
By understanding these patterns, businesses can better target their advertising to boost traffic during quiet periods or provide extra services at peak times to enhance the customer experience.

It is important to understand the actual traffic flow generated by events or promotions in order to evaluate their popularity and inform future planning.

Measuring space utilization and number of occupants

Food court

By installing a high-accuracy people counting system, the number of people entering and leaving the store can be measured and the number of people in the building can be monitored in real time.

Installing sensors at the entrances to specific zones, such as food courts, also allows you to visualize how crowded and utilized your facility is.

Based on the flow of customers and congestion, you can adjust staffing levels to create a pleasant store experience and improve customer satisfaction.

CASE STUDY

PRODUCTS