Customer Testimonial
Showa Aircraft Urban Development Co., Ltd.,
Enhancing visitor experience and leasing management
About Mori Town
They manage a vast area that includes the regional shopping center “Moritown,” the open-air mall “Mori Park Outdoor Village,” and hotels and sport business.
These facilities cater to the diverse needs of a wide range of customers, offering a variety of shopping, dining, and recreational options.
The company strives to create vibrant and engaging spaces that enhance the quality of life for both residents and visitors.
Challenge
◾Mori Park is a large, multifaceted area featuring a regional shopping center Mori Town, an outdoor mall Mori Park Outdoor Village, and additional facilities like a park and hotel.
◾As the area expanded to cater to a diverse range of customer needs, the facility managers needed a way to accurately track visitor numbers and movement.
◾This was crucial to understanding customer behavior and improving operational efficiency across the sprawling complex.
The Solution
◾In 2018, Showa Aircraft Urban Development Co., Ltd. installed the customer counting system throughout Mori Town and Mori Park Outdoor Village to gather accurate foot traffic data.
◾The system, equipped with sensors both indoors and outdoors, provided accurate counts of customers entering and moving around the facility.
◾The system offered critical insights such as visitor entry points, time spent in key areas, and traffic patterns across various sections of the complex.
The Result
◾The data gathered by the system revealed that Mori Park sees over 15 million visitors annually.This information allowed the facility to measure the success of campaigns and events by tracking increases in dwell time and visitor flow.
◾Additionally, the data on hourly foot traffic from nearby station provided strong leverage for marketing and leasing decisions.
◾With these insights, Mori Park is able to continuously refine its marketing strategies and tenant mix to cater to customer needs effectively.
Solutions by Industries
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People Counting Sensors for Shopping Malls
Understand foot traffic patterns to improve tenant placement, marketing strategies, and overall shopper satisfaction. Ideal for improving mall operational decisions.
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People Counting Sensors for Retail Stores
Gain insights into customer flow and store performance, optimize staffing and marketing efforts to increase sales and customer loyalty at retail chain stores.
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Visitors Counting Sensor for Museums
Monitor occupancy and usage trends to efficiently manage facilities and improve visitor services, ensuring a seamless stay for every visitor.
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People Counting Sensor for Hotels and Resorts
Monitor occupancy and usage trends to efficiently manage facilities and improve guest services, ensuring a seamless stay for every guest.
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People Counting Sensor for Office Buildings
Facilitate effective space management, HVAC and energy use, and ensure compliance with occupancy standards for a safer, more productive environment.
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Passenger Counting Sensor for Transport Sector
Understanding the traffic and usage trends of the bus or train stations are important to create a safe and comfortable environment for passengers.
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Passenger Counting Sensor for Airport
Ensure smooth passenger flow, strengthen BCP and disaster preparedness, optimize resource allocation, and enhance the passenger experience.
