Customer Testimonial

Tokyo Big Sight Inc.
Real-time visitor traffic information display system help to manage convention facility

About Tokyo Big Sight

Tokyo Big Sight
Tokyo Big Sight Inc. manages and operates Tokyo Big Sight, the largest convention facility in Japan.

With a total exhibition area of 115,420 sqm, it has the largest exhibition area in Japan and hosts approximately 300 events annually, attracting approximately 14 million visitors from Japan and abroad.

With 16 exhibition halls and 24 meeting rooms, it is one of Japan's leading international convention centers for all types of events.

Challenge

◾Tokyo Big Sight, Japan's largest convention center, was facing challenges in managing large crowds and ensuring effective measures for infection control during events.

◾With over 14 million visitors annually and multiple halls in use for diverse events, they needed a real-time solution to monitor occupancy and swiftly implement safety protocols.

The Solution

◾By implementing Giken Trastem's people counting system they could monitor real-time occupancy levels and trigger alarms when thresholds were exceeded.

◾This system would allow staff to respond immediately and implement infection control measures.

◾Flexibility was key, as the system had to adapt to various hall usage configurations for different events.

The Result

◾The system allowed Tokyo Big Sight's staff to monitor occupancy in real-time and respond efficiently when the occupancy reached critical levels.

◾This not only optimized infection control measures but also helped reduce risks and streamline operations.

◾Moving forward, they plan to use this data for improved facility management and visitor satisfaction.

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