Customer Testimonial

Seven Park Amami
Transforming visitor experience and management

About Seven Park Amami

Toranomon Hills

Seven Park Amami, located in Matsubara City, Osaka Prefecture, is a large-scale commercial facility with an area of 45,000 sqm and around 200 tenants.

It offers a variety of entertainment options, including cinemas and amusement facilities, attracting visitors from a wide area.

Upon opening, the facility implemented measures to visualize mall occupancy and analyze visitor traffic patterns to increase foot traffic.

Challenge

◾Seven Park Amami, a large shopping center with 200 tenants and a floor space of 45,000 sqm.

◾With features including cinemas, entertainment areas, and large-scale attractions, the facility aimed to attract visitors from a wide region.

◾To enhance the overall experience and optimize operations, it was essential to gather and analyze data on customer behavior and movement patterns within the facility.

The Solution

◾Seven Park Amami implemented a real-time visitor counting system, not only all the entrances but also in key areas such as food courts and children’s play ground.

◾The system tracked visitor flow and provided insights into foot traffic patterns, helping optimize space usage and improve operational planning for events and daily activities.

The Result

◾The data offered valuable insights into customer behavior and movement within the facility.

◾The real-time data access helped improve operational efficiency and supported decisions regarding event planning and marketing strategies.

◾With the information gathered, Seven Park Amami has been able to better cater to visitor needs, optimize tenant mix, and enhance the overall customer experience, positioning itself as a premier shopping and entertainment destination.

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