SUPPORT
[Important] May 14, 2024
Notice of Service Suspension due to System Maintenance
Thank you for using our cloud services.
Giken Trastem will be undergoing maintenance on our cloud services as follows.
Giken Trastem will be undergoing maintenance on our cloud services as follows.
Maintenance Date and Time
Tuesday, May 14, 2024, from 21:00 to 02:00 (Japan Standard Time +09:00)
Please note that the time may vary depending on the progress of the work.
Please note that the time may vary depending on the progress of the work.
Maintenance Work Scope
Server and Database maintenance
Scope of impact
The following services will be temporarily unavailable during the maintenance.
The customer count data during the service outage will be automatically updated after the service resumes.
・PASSER-CLOUD AIRPORT Customer Counting Data Service
・FTP Linkage Option using the above
・API Linkage Option using the above
※The "API" link will respond, but the data will not be updated.
The customer count data during the service outage will be automatically updated after the service resumes.
・PASSER-CLOUD AIRPORT Customer Counting Data Service
・FTP Linkage Option using the above
・API Linkage Option using the above
※The "API" link will respond, but the data will not be updated.
For inquiries, please contact:
Giken Trastem Co., Ltd.
Overseas Sales Department TEL: +81(0)75-646-5520
Office Hours: 9:00-12:00, 13:00-17:30 (Monday to Friday)
(Japan Standard Time +09:00)
We apologize for any inconvenience this may cause.
Thank you for your understanding and cooperation.
Overseas Sales Department TEL: +81(0)75-646-5520
Office Hours: 9:00-12:00, 13:00-17:30 (Monday to Friday)
(Japan Standard Time +09:00)
We apologize for any inconvenience this may cause.
Thank you for your understanding and cooperation.
Last modified: April 8, 2024