SUPPORT

Privacy Policy

Our Commitment to Protecting Personal Information

Giken Trastem Co., Ltd. may store, and process personal information supplied by the individual such as name, addresses etc. (hereinafter "personal information") through requests and inquiries etc. about our products, so that we can improve our products and services. We have set forth the following guidelines concerning protecting personal information and strive to comply to those guidelines to protect obtained personal information.
Giken Trastem Co., Ltd.
President Kazuhisa Mishima

Privacy Policy

Giken Trastem Co., Ltd. ("we", "us") will handle personal information provided to us voluntarily for carrying out business activities with care and we understand that it is our social responsibility to protect your personal information, we will comply with the following set privacy policy guidelines.

1.Disseminate Protecting Personal Information

We will comply with laws and regulations of Personal Information and set forth company guidelines concerning handling of personal information and inform employees of importance of protecting personal information.

2.Acquisition and Use of Personal Information

Our company shall, when acquiring personal information from a customer, will clearly indicate the purpose of use of collecting the information, and shall only use the acquired personal information within the scope of the disclosed purpose of use. Furthermore, should a situation arise wherein we are required to us the acquired personal information beyond the scope of the purpose of use, we shall obtain the consent of the customer in advance.

Purpose of use

  • Business activities including sales, fulfilment of contracts, implementation of services, and accounting and other secretarial processes.
  • Responding to inquiries, offers, or requests.
  • Conducting surveys or campaigns and the like, and distributing prizes, etc.
  • Notices regarding products and services offered by our company, distributed by e-mail, telephone, mail, etc.
  • Notices regarding seminars, events, exhibitions, presentations, and other such events.
  • Contact and greetings in the course of normal business.
  • Reference for improvement of business practices, development of products, and future business management.
Personal information acquired by our company is, as defined by the Act on the Protection of Personal Information, information that could be used to identify a specific individual, such as full name, date of birth, telephone number, e-mail address, home address, workplace, information on products and services purchased by the individual, information on inquiries placed by the individual, individual identification code, etc.
Our company shall, unless required to do so by law, not collect “sensitive data” on matters such as race or ethnicity, political opinions, religious or ideological beliefs, membership in labor unions, genetic data, biometrics, etc.

3. Management of Personal Information

Our company shall implement necessary and appropriate measures to prevent unauthorized access, leakage, loss, destruction and falsification of personal information. Furthermore, in the event that we disclose or provide personal information to our outsourcing companies or third parties, we shall required the said third party to abide by the Private Information Protection Act, and shall ensure that it is managed appropriately.
Our company shall maintain personal information only for the duration of the purpose of use of the personal information.

4. Outsourcing to Third Parties

Our company may outsource its function in part or in full to certified external contractors, and may share personal information with the said contractors within the extent deemed necessary. In such cases, we shall manage the information appropriately in accordance with the law and rules established by our company.

5. Provision of Personal Information to Third Parties

Our company shall not disclose or provide personal information provided by our customers to third parties except in the following cases:
  1. If required by law.
  2. If it is necessary to protect the life, health, or finances of a person, and it is difficult to acquire the consent of the individual.
  3. If it is especially necessary for public health or the health and growth of a child, and acquiring the consent of the person him/herself is difficult.
  4. If, cooperating with the national government (etc.), acquiring the consent of the person him/herself poses a risk of impeding the execution of the work in question.

6. Sharing of Personal Information

Our company shall, within the scope deemed necessary according to the purpose of use in “2. Acquisition and use of personal information,” share personal information with Optex Group Co., Ltd. and with said company’s consolidated subsidiaries.

7. Disclosure, Amendment, and Cessation of Use of Personal Information

Should you have any requests for notification of purpose of use, disclosure, amendment, or cessation of use with regard to your own personal information, or concerns regarding the handling of personal information, please contact the Consultation Desk as indicated below. Upon confirming that the request is from the person him/herself, we shall respond to the request within reasonable bounds in accordance with the guidelines determined by our company.

Personal Information Consultation Desk

Giken Trastem Co., Ltd.
Administration Department
Tel: +81-75-641-6000
Fax: +81-75-642-5789
E-mail: mailpost@trastem.co.jp

8. Continued Reviewing of this Policy

We will continuously perform to improve how we manage personal information effectively. We reserve the right to make changes to this policy without notice. Any changes to this policy will be posted.

9. Cookie Policy

This site uses cookies and similar technologies to improve the quality of service and the user-friendliness of the website. For the purposes of this policy, such technologies are collectively referred to as "cookies."

9-1. About Cookies

"Cookies" refers to the feature in a website user's computer that records access to a particular website. By using cookies, website operators can obtain information such as how many times users visited the website and which pages they visited. Analyzing this information can be used to improve the contents and functionality of the website. Additionally, using cookie information allows us to display the optimal individualized content for each user of the website. 

9-2. Cookies and Other Technologies We Use

Strictly necessary cookies: These cookies are necessary for the use of the website to function. This includes cookies to login to exclusive areas of the website or to temporarily retain input values used to fill forms.

Analysis/Performance Cookies: These allow us to count the number of visitors to the site and check the means by which visitors visited the website. This helps us to improve website's interface, for instance making it easier for users to find what they are looking for.

Functionality Cookies: These are used to recognize users who have visited the website before. This allows us to personalize the website contents to each individual user, and can recall your individual settings (e.g. your choice of language and region).

Third Party Analysis Cookies: This website uses Google Analytics, an access analysis tool, and BowNow, a marketing automation tool.

Please refer to " How Google uses information from sites or apps that use our services" "Google Analytics Terms of Use," and "Google's Privacy Policy" for information on how Google obtains and uses cookie information.
If you wish to refuse the use of cookies by Google Analytics, you can do so by using the "Google Analytics Opt-Out Add-on" provided by Google.

Please refer to the "Cloud Circus BowNow Privacy Policy" for more information on BowNow's handling of information such as behavioral history and usage environment.

If you wish to refuse the use of cookies by BowNow, you can do so by clicking here.

9-3. Rejection (or Deletion) of Cookies

You can choose to accept or reject (or delete) cookies in your browser settings. Most web browsers are automatically set to accept cookies, but under normal circumstances you can modify your browser settings to reject cookies. If you choose to disable cookies, some features of our website or services may not work as intended.
Last modified: Mar. 31st 2022
Last modified: Jun. 29st 2023